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Organising for continuous innovation: the community of practice approach

Published Online:pp 441-460

This paper aims to develop actionable knowledge to support management in designing and developing a business Community of Practice (CoP) in order to create value for both the organisation and its members. After a two-year field research, with seven case studies performed and three best practices chosen from secondary sources, a six-stage roadmap has been proposed, where both managerial guidelines and actionable models are provided.


business communities of practice, KM, knowledge management, governance, management guidelines, evolutionary model, case studies, continuous innovation