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Organising for continuous innovation: the community of practice approach

Published Online:pp 441-460https://doi.org/10.1504/IJTM.2008.021049

This paper aims to develop actionable knowledge to support management in designing and developing a business Community of Practice (CoP) in order to create value for both the organisation and its members. After a two-year field research, with seven case studies performed and three best practices chosen from secondary sources, a six-stage roadmap has been proposed, where both managerial guidelines and actionable models are provided.

Keywords

business communities of practice, KM, knowledge management, governance, management guidelines, evolutionary model, case studies, continuous innovation