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Graphical business process modelling standards, techniques and languages: a literature review

Published Online:pp 18-54

Literature shows that there are many graphical business process modelling (PM) tools, techniques and standards. However, choosing the right tools and techniques with which to model BPs is very complicated as there are not as many guidelines to describe the concepts involved. Thus, the modellers should know the purpose of their model in order to select the right techniques and tools. Categorising the different graphical business PM techniques, tools and standards into different groups with the same functions and characteristics can make logical sense of them. In this paper, we have categorised the existing graphical business PM techniques and tools into two groups: graphical standard at enterprise level and at process level, and have provided a comprehensive analysis on the existing graphical business PM techniques and tools. Our proposed literature review can help in enhancing manufacturing practice as it provides a right picture for the business analysts and modellers regarding what are the most satiable techniques for their cases and requirement. Thus, the manufacturing and companies' process time, cost and performance can be enhanced and improved their revenue.


business process management, BPM, business process modelling, enterprise modelling, graphical standards, literature review, process modelling, manufacturing practice