Skip to main content
No Access

Supporting virtual teamwork in Collaborative Product Development

Published Online:pp 90-114https://doi.org/10.1504/IJPD.2011.043663

The increasing product complexity and the continuous need of improving product quality and services force companies to join into distributed and extended networks. Collaborative product development triggers research toward the development of new methods and tools to manage virtual teamwork to reduce time to market. In this context, the paper proposes a novel approach and a supporting co-design platform to manage interrelations across organisations. Experimentations into four product design chains show improvements in communication, information sharing, knowledge distribution, time saving and easiness of team management. They demonstrate that collaborative product development can be usefully enhanced only if tools and procedures are designed for the specific needs of the virtual network.

Keywords

virtual teamwork, co-design platform, CPD, collaborative product development, distributed knowledge management

References

  • 1. H. Aziz, J. Gao, P. Maropoulos, W.M. Cheung, '‘Open standard, open source and peer-to-peer tools and methods for collaborative product development’' Computer in Industry (2005) Google Scholar
  • 2. J.N. Bailenson, A.C. Beall, R. Scheder Ed., A.S. Axelsson Ed., '‘Transformed social interaction: exploring the digital plasticity of avatars, Avatars at work and play: collaboration and interaction in shared virtual environments’' (2006) Google Scholar
  • 3. N. Bryan-Kinns, P.G.T. Healey, J. Leach, '‘Exploring mutual engagement in creative collaborations’' Proc. International Conference on Creativity and Cognition (2007) Google Scholar
  • 4. J.A. Byrne, R. Brandt, O. Port, '‘The virtual corporation. The company of the future will be ultimate in adaptability’' Business Week (1993) Google Scholar
  • 5. C.M. Chang, '‘Web-based tools for product development’' Int. J. Product Development (2006) Google Scholar
  • 6. W.E. Eder, S. Hosnedl, Introduction to Design Engineering: Systematic Creativity and Management (2010) Google Scholar
  • 7. M. Germani, M. Mengoni, M. Peruzzini, '‘A method to define a co-design platform to support cooperative work in SMEs’' Proc. the 6th International Conference on Product Lifecycle Management PLM’09 (2009) Google Scholar
  • 8. S. Gomes, D. Monticolo, V. Hilaire, B. Eynard, '‘Content management based on multi-agent system for collaborative design’' Int. J. Product Development (2009) Google Scholar
  • 9. S. Graziosi, M. Mandolini, M. Mengoni, M. Peruzzini, '‘A knowledge-based workflow to dynamically manage product innovation’' Proc. IDMME-Virtual Concept 2008 (2008) Google Scholar
  • 10. F. He, S. Han, '‘A method and tool for human-human interaction and instant collaboration in CSCW-based CAD’' Computers in Industry (2006) Google Scholar
  • 11. M.J. Jakiela, Y. Zheng, '‘An investigation of the productivity difference in mechanical embodiment design between face-to-face and threaded online collaboration’' Proc. ASME 2009 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference (2009) Google Scholar
  • 12. P. Jiang, S. Xinyu, H. Qiu, L. Gao, P. Li, '‘A web services and process-view combined approach for process management of collaborative product development’' Computer in Industry (2009) Google Scholar
  • 13. P. Kardasis, P. Loucopoulos, '‘Expressing and organizing business rules’' Information and Software Technology (2004) Google Scholar
  • 14. A. Karsten, E. Maria, '‘Facilitating cross organizational workflows with a workflow view approach’' Data and Knowledge Engineering (2004) Google Scholar
  • 15. Y.S. Kim, D.J. Wilde, '‘Toward the management of design creativity: personal creativity modes, design activity and team interaction’' Design Management Journal (2008) Google Scholar
  • 16. H. Krehmer, R. Eckstein, W. Lauer, J. Roelofsen, C. Stober, A. Troll, N. Weber, J. Zapf, '‘The coping with multidisciplinary product development–a process model approach’' Proc. International Conference on Engineering Design ICED’09 (2009) Google Scholar
  • 17. Z. Luo, A. Sheth, K. Kochut, J. Miller, '‘Exception handling in workflow systems’' Applied Intelligence (2000) Google Scholar
  • 18. J. Martin, J. Odell, Object-Oriented Methods: A Foundation–UML Edition (1998) Google Scholar
  • 19. M. Mengoni, M. Germani, M. Mandolini, M. Peruzzini, '‘A knowledge-based approach to support virtual teamwork in collaborative design’' (2010) Google Scholar
  • 20. H. Mourão, P. Antunes, '‘Supporting effective unexpected exceptions handling in workflow management systems’' Proc. ACM Symposium on Applied Computing Table of Contents (2007) Google Scholar
  • 21. M. Muehlen, M. Indulska, '‘Modeling languages for business processes and business rules: a representation analysis’' Information Systems Journal (2010) Google Scholar
  • 22. M. Polanyi, The Tacit Dimension (1966) Google Scholar
  • 23. Y.A. Pollalis, N.K. Dimitriou, '‘Knowledge management in virtual enterprises: a systemic multi-methodology towards the strategic use of information’' International Journal of Information Management (2008) Google Scholar
  • 24. G. Por, J. Molloy, '‘Nurturing system wisdom through knowledge ecology’' The system thinker (2000) Google Scholar
  • 25. A. Reber, Implicit Learning and Tacit Knowledge: An Essay on the Cognitive Unconscious (1993) Google Scholar
  • 26. H. Stadtler, C. Kilger, Supply Chain Management and Advanced Planning (2008) Google Scholar
  • 27. D. Stenmark, '‘Leveraging tacit organizational knowledge’' Journal of Management Information Systems (2000) Google Scholar
  • 28. O. Tetsuro, T. Yoshisuke, S. So, '‘Visual data mining in immersive virtual environment based on 4K stereo images’' Human-Computer Interaction (2009) Google Scholar
  • 29. M. Therani, M. Tanniru, '‘Knowledge partitioning: a strategic approach to product lifecycle management’' Int. J. Product Development (2005) Google Scholar
  • 30. K. Wallace, '‘Capturing, storing and retrieving design knowledge in a distributed environment’' Proc. the 9th International Conference on Computer Supported Work in Design (2005) Google Scholar
  • 31. M.C. Yang, Y. Jin, '‘An examination of team effectiveness in distributed and co-located engineering teams’' International Journal of Engineering Education (2008) Google Scholar